Terms of Service
Important Notice & Mandatory Arbitration
These Terms contain a binding individual arbitration agreement and class action waiver in Section 13 that affect your rights regarding any dispute with Unfold Loop LLC. Please also review Section 3 carefully regarding our Food Safety and Spoilage Disclaimers.
1. Agreement to Terms & Eligibility
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Unfold Loop LLC, a California limited liability company ("Company", "we", "us", or "our"), governing your access to and use of the SlipFresh mobile application ("App"), the website located at slipfresh.com, and any associated services, software, and content (collectively, the "Services").
By downloading, installing, accessing, or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services. You represent that you are at least 18 years of age or the age of legal majority in your jurisdiction.
2. Description of Services & Freshness Reference System
SlipFresh provides receipt-scanning, item-recognition, and organization tools designed to help household cooks keep track of perishable grocery purchases (such as produce, fruits, vegetables, and dairy/eggs). The Services extract text and purchase dates from scanned grocery receipts, categorize items, and calculate estimated "freshness reference windows" based on general baseline food storage heuristics.
3. Critical Food Safety, Spoilage & Medical Disclaimer
SLIPFRESH IS AN INFORMATIONAL CONVENIENCE TOOL AND NOT A FOOD SAFETY INSPECTOR, SENSOR, OR MEDICAL DEVICE.
Freshness windows, estimated expiration alerts, and storage suggestions provided by SlipFresh are purely algorithmic approximations based on broad statistical heuristics and general public guidelines. Real-world food degradation depends on factors outside our knowledge or control, including but not limited to: previous farm-to-shelf transit time, ambient store temperatures, consumer transport, household refrigerator temperatures, contamination, bacterial growth, and moisture exposure.
YOU ARE SOLELY RESPONSIBLE FOR VERIFYING FOOD SAFETY: You must always exercise your own sensory judgment—inspecting appearance, color, odor, texture, and packaging integrity—before preparing or consuming any food item. NEVER consume food that smells foul, looks discolored, shows mold, or appears unwholesome, regardless of any countdown or estimate displayed in the App.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, UNFOLD LOOP LLC DISCLAIMS ALL LIABILITY FOR ANY FOODBORNE ILLNESS, ALLERGIC REACTION, DIGESTIVE DISTRESS, POISONING, EXPIRATION, OR HEALTH HAZARD ARISING DIRECTLY OR INDIRECTLY FROM YOUR RELIANCE ON INFORMATION DISPLAYED THROUGH THE SERVICES. YOU ASSUME ALL RISKS ASSOCIATED WITH FOOD HANDLING AND CONSUMPTION.
4. Receipt Recognition & Data Accuracy Disclaimer
Physical grocery receipts are subject to thermal fading, print misalignment, wrinkles, creasing, and obscure merchant shorthand. While SlipFresh employs advanced visual document stitching and optical character recognition (OCR) algorithms, we do not guarantee that receipt items, product names, quantities, unit prices, store names, or dates will be captured with 100% precision. You are responsible for reviewing and verifying the accuracy of parsed data.
5. Apple App Store Minimum Terms (EULA)
If you download or access the App through the Apple App Store, the following additional terms apply pursuant to Apple Inc. ("Apple") Application License Agreement requirements:
- Acknowledgment: This agreement is concluded between you and Unfold Loop LLC only, and not with Apple. Unfold Loop LLC, not Apple, is solely responsible for the App and its content.
- Scope of License: The license granted to you for the App is a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
- Maintenance and Support: Unfold Loop LLC is solely responsible for providing any maintenance and support services with respect to the App. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services.
- Warranty: Unfold Loop LLC is solely responsible for any product warranties, whether express or implied by law. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if applicable); to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever.
- Product Claims: Unfold Loop LLC, not Apple, is responsible for addressing any claims of the end-user or any third party relating to the App, including product liability claims, consumer protection claims, and regulatory compliance.
- Intellectual Property Rights: In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Unfold Loop LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
6. In-App Purchases, Subscriptions & Billing
Certain features of SlipFresh may be offered on a paid subscription basis ("Subscription") or through one-time in-app purchases.
- Billing: Subscriptions and in-app purchases are billed through your Apple ID account at confirmation of purchase.
- Auto-Renewal: Subscriptions automatically renew unless auto-renew is disabled in your Apple ID Account Settings at least 24 hours before the end of the current billing cycle. Your account will be charged for renewal within 24 hours prior to the end of the current cycle at the then-current subscription price.
- Cancellation & Refunds: You can manage and cancel your subscriptions anytime in your iOS device settings (Settings > Apple ID > Subscriptions). Refunds are handled exclusively by Apple according to Apple App Store policies; Unfold Loop LLC does not process or issue refunds directly for App Store transactions.
7. User Content & License Grant
You retain full ownership of the physical receipts and content you submit to the App ("User Content"). By scanning or uploading receipts, you grant Unfold Loop LLC a worldwide, non-exclusive, royalty-free, limited license to process, parse, store, format, and display the User Content solely to provide and improve the Services for you. We do not sell your receipt data to third-party data brokers or advertisers.
8. Intellectual Property & Restrictions
The Services, including but not limited to the SlipFresh brand, logos, graphic design, document-stitching algorithms, visual pipelines, software code, and interfaces, are the proprietary intellectual property of Unfold Loop LLC and are protected by United States and international copyright, trademark, and trade secret laws.
You agree not to: (a) reverse-engineer, decompile, disassemble, or derive the source code or underlying algorithms of the App; (b) copy, modify, distribute, or create derivative works based on the Services; (c) use automated bots, scrapers, or spiders to access the Services; (d) bypass or circumvent any security measures; or (e) use the Services for any unlawful purpose.
9. Disclaimer of Warranties
10. Limitation of Liability
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF UNFOLD LOOP LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO UNFOLD LOOP LLC FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) FIFTY UNITED STATES DOLLARS ($50.00 USD).
11. Indemnification
You agree to defend, indemnify, and hold harmless Unfold Loop LLC and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any food storage, handling, preparation, or consumption decisions made by you.
12. Governing Law & Jurisdiction
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Subject to Section 13, the parties consent to the exclusive jurisdiction of the state and federal courts located in Santa Clara County or San Francisco County, California.
13. Dispute Resolution, Mandatory Binding Arbitration & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Informal Resolution: Before initiating arbitration or legal proceedings, you and Unfold Loop LLC agree to first attempt to resolve any dispute informally by sending written notice detailing the issue to support@unfoldloop.com. We will attempt in good faith to resolve the dispute within thirty (30) days.
Binding Arbitration: If the dispute is not resolved within thirty (30) days, any controversy or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in the English language, remotely or in California.
CLASS ACTION WAIVER: YOU AND UNFOLD LOOP LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims.
Opt-Out Right: You have the right to opt out of this arbitration agreement and class action waiver within thirty (30) days of the date you first accept these Terms by sending an email stating your full name and explicit intent to opt out to support@unfoldloop.com.
14. Modifications to Terms
We reserve the right to revise or update these Terms at any time in our sole discretion. When changes are made, we will update the "Effective Date" at the top of this page. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you must cease using the Services.
15. Severability & Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. These Terms and our Privacy Policy constitute the entire agreement between you and Unfold Loop LLC regarding the Services.
16. Contact Information
If you have any questions, complaints, or legal notices concerning these Terms or the Services, please contact:
Unfold Loop LLC
Attn: Legal & Support Department
Email: support@slipfresh.com / support@unfoldloop.com
Corporate Home: unfoldloop.com